Information Process Analyst

Exquando SA
Avenue Edison 20, 1300 Wavre, Belgium
22/11/2019 15:57:05

In order to reinforce its team, Exquando is looking to recruit an Information Process Analyst.

Job description

As an Analyst, specialized in information and document management processes, the consultant will have the following responsibilities:

  • Prepare the mission based on the proposal (team, tools, methods, timing)

  • Audit the clients’ existing document management processes

  • Analyse and document the existing processes (As Is), make recommendations, suggest an action plan

  • Design future processes (To Be) and submit them to the client for approval

  • Support the client in the definition and implementation of an information governance

  • When the situation requires, take part in the implementation and/or deployment project, both at the project management level (team management, planning, communication) and at the change management level (training, coaching).

In order to guarantee the success of his/her missions, the consultant will have to:

  • Ensure client’s satisfaction and complete the mission within deadline and budget

  • Pay attention to client’s new requests

  • Learn to use methods and tools identified as promising and in line with Exquando’s strategy (certifications).

Required academic background and experience

  • Master in Information or Communication Sciences and Technologies and/or 3 to 5 years experience in document management and/or information governance

  • Very good knowledge in one of the following fields: ECMs (Document Management systems), document management, information governance, archiving...

  • Previous experience as a Consultant: business or process analyst and/or as a Project Manager (good time and planning management capacity, ability to prioritize, to allocate and manage resources) is highly valued

  • Capacity to deliver quality work within deadline and allocated budget, aiming at client’s satisfaction

  • Excellent written and verbal knowledge of French (producing reports); good command of English and/or Dutch.

Required hard and soft skills

The candidate should have the following skills:

  • Excellent analytical mind; process and project orientation, solution minded

  • Ability to easily understand needs and issues at hand

  • Good at animating workshops, meetings and making presentations

  • Very good interpersonal skills; active listening; good communication skills

  • Excellent organisation skills, capacity to multitask; rigorous and meticulous

  • Proactivity and reactivity; work autonomously

  • Assertiveness and ability to convince

  • Ability to provide detailed and efficient reporting, both verbally and in writing

  • Be ready to work on different assignments and be mobile

  • Show enthusiasm and dynamism; real team player

What we can offer

Exquando offers you the opportunity to develop your knowledge and expertise in an exciting and challenging environment. Adequate training, either internal or through information professional organisations, will be provided. You will be encouraged to exchange with the professional community and share your newly-acquired knowledge and experience.

Our clients are organisations active in the construction, pharmaceutical, energy, transportation, water treatment, banking and insurance sectors.

Exquando’s working environment is dynamic and flexible. We encourage creativity and pro-activity. And we like having fun! It is also important to us that the candidate is aligned with Exquando values.

If you are interested in this position, please send your curriculum vitae with an accompanying letter explaining your motivation.